Digicel Fiji today announced the launch of yet another new ground-breaking innovation ‘Digicel ON, Worries OFF’ which puts our valued customers in control of their data usage.
Going forward, the customer experience will be dramatically improved as Digicel has implemented new controls that will stop a data session as soon as the user has exhausted their data bundle.
Customers will get prior data usage warnings via SMS messages before they hit the limit. Customer can then buy more data via MyDigicel app or dialling *555#, and selecting a plan to suit their needs.
Digicel Fiji Chief Executive, Mr. Mike Greig said,” As Fiji’s Data Network we wanted to ensure that we keep improving the experience and making it easier for customers to control their data spends and avoid unnecessary data charges.”
“Digicel ON, Worries OFF now gives you control with no out-of-bundle data charges without your permission, alleviating any shocks if you were previously prone to when browsing one-too-many YouTube videos. Now Digicel customers can browse the internet without any worry or fear of losing mobile credit.”
The launch of Digicel ON, Worries OFF is another first for Digicel and is the second major move to improve the customer experience in recent times.
“We are focused on providing the best service to our customers, giving them dynamic deals and adapting our business to better meet our customer’s needs particularly their data consumption needs.”
Digicel customers can purchase a plan that suits you on MyDigicel app or dial *555#, $7 for 7GB valid for 7 days, $1.49 for 350MB valid for 24 hours and also check out other selected data plans on offer.
For more information, Visit the Digicel Facebook page or www.digicelgroup.com