ANZ has launched ‘ANZ Complete’, a new retail deposit product offering across the Pacific that provides customers with a simplified range of products, replacing most of ANZ Pacific’s current transaction and savings products.
The new deposit product range now includes two transaction accounts: Access Everyday, Access Premium, and two savings accounts: Pacific Savings and Priority Cash Management.
As part of the new offering, ANZ is also providing junior and senior account holders with fee exemptions on the Access Everyday account.
ANZ CEO Pacific and CEO Fiji, Vishnu Mohan said: “We are serious about providing our customers with simple, easy to understand and affordable banking solutions, and today’s announcement is another example of our focus on making sure we are responding to our customers’ needs.
“Customers have told us they want simple and straightforward banking products, so we have reviewed and reduced the number of products we offer. This is a significant change and will streamline our product offering.
“We are also making strong inroads in finding different ways to serve and engage our customers. We are investing heavily in our electronic channels such as intelligent ATMs, wireless POS terminals and the ability to make deposits and withdrawals through our large merchant network, so that our customers can bank with us when and where it suits them,” Mr Mohan said.
The new retail product range was also launched in Vanuatu and Tonga last week, following similar launches in Samoa in January 2013, and the Cook Islands, Solomon Islands and Kiribati in December 2012. Papua New Guinea will launch the product range in the coming weeks.