Auckland Airport has announced the winners of its 2013 Airline of the Year Award and 2013 Aeronautical Service Provider Award.
Judy Nicholl, General Manager Aeronautical Operations, says the annual awards recognise excellence by the service providers and airlines at Auckland Airport.
“The Aeronautical Service Provider Award recognises the achievements of border and government agencies and ground handlers, all of whom play a critical role in the passenger experience and operational success of the airport.”
“The 2013 Aeronautical Service Provider Award winner is the Ministry for Primary Industries. This acknowledges the Ministry’s very positive engagement in various process-improvements and initiatives, including a project to increase voluntary bio-security compliance by external Chinese passengers arriving at the airport.”
“New Zealanders can be confident that the Ministry for Primary Industries is doing an outstanding job at Auckland Airport,” says Ms Nicholl.
“The Airline of the Year Award recognises the introduction of a new product, service or process innovation; measureable improvements to a current product, service or process; commitment to continuous improvement of business operations; and improving the passenger experience at the airport.”
“The 2013 Airline of the Year Award winner is Fiji Airways. This award acknowledges that Fiji Airways ranks in the top five at the airport for on-time-performance, and that it is constantly in the top five in terms of passenger loadings. The airline’s new Airbus A330-220 provides passengers with state of the art features and the aircraft’s branding is authentic, distinctive and articulates the airline’s Pacific heritage.”
“Fiji Airways punches well above its weight for a relatively small airline,” says Ms Nicholl.