CAPTION: InterContinental employee enjoying afternoon tea with management.
Friday 14 June 2013 – The staff at the InterContinental Fiji Golf Resort & Spa were recognised for their outstanding service this week as part of the resorts ‘Celebrate Service Week’ programme.
“This week-long celebration was created for our employees, to recognise their hard work and dedication to our guests.” says General Manager, Scott Williams.
Celebrate Service Week, held from June 10 – 16 was created in 2010 as a way to recognise the more than 345,000 employees who work at the Intercontinental Hotel Group’s (IHG’s) Hotels and Resorts worldwide. IHG is the management company behind the InterContinental Fiji and has over 4,500 hotels in over 100 countries and territories.
“It’s a really fun week to celebrate the great things our employees do to provide outstanding service to our guests. This year, we’re focusing the week-long programme on business, career, health and life,” said Mr Williams.
To kick of the week, the management team, welcomed employees with a traditional ‘lali’ welcome and served delicious morning and afternoon tea refreshments to start the celebrations.
Human Resources Manager, Mohammed Feroz said “We’ve also invited the University of the South Pacific, FijiNationalUniversity and TAFE to give our team advice on learning and education support. We encourage our team to develop their skills as part of IHG’s ‘Room to Grow’ initiative.”
“The Ministry of Labour, National Employment Centre and Provincial Office are also onsite to assist our teams with any enquiries they have with regards to their employment or the community,” Mr Feroz went on to say.
The resort is also encouraging their employees to have a free annual health check which assesses their height, weight, blood sugar and cholesterol of employees. A dietician then consults with the employees on their results and makes recommendations on how to improve their overall health and offer healthy living choices. A local doctor and dentist have also been brought in to assess and advise staff on any concerns they may have.
“Vodafone, Digicel, BSP Bank, ANZ Bank and Westpac are onsite to advise our team on the benefits & services they can provide for themselves and their families,” said Mr Feroz.
Celebrate Service is a joint effort between IHG and the IHG Owners Association to help create one of the world’s greatest companies, delivered to the world by great people.
“Being recognised for doing great work is motivating, and we hope the team understand just how much we appreciate their hard work. Through Celebrate Service, we want to positively influence the pride of employees, their sense of accomplishment and their engagement, while developing goodwill throughout the resort and IHG,” Mr Williams concluded.