Caption: (From left to right) OCC Duty Manager, Lina Tiatia, Air Pacific Chairman, Nalin Patel and Outgoing CEO, Dave Pflieger at the new control centre. Photo: MUNAUWAR KHAN.
By JOSEPHINE NAVULA
Ninety five percent of the staffs have been confirmed by the Air Pacific, soon to be ‘Fiji Airways’ to be controlling their new and first-of-its-kind in Fiji Operations Control Centre (OCC) today at the airline’s main offices, Nadi.
OCC Duty Manager, Lina Tiatia said they are glad to have the local team operating the new control centre and also training.
“All our controllers, duty managers and local staffs, will be operating this place. We have just come back from seeing the Air New Zealand daily operations. We’ll be able to send team for proper training into those areas which we don’t have at this time,” she said.
Tiatia said they have new plans for the staffs that will be operating in the new control room.
“We have new plans implaced for proper training and the team to up skill their knowledge, “she said.
Tiatia also added that the new control centre will now make their work easier and a better information and better service to the country.
The unveiling of the new operations control centre comes one month after the airline accepted the first of its three brand new airbuses (A330s) wide-body aircraft.
“The entire company is very happy about this first ever control centre in the country. “
“In completing this step, we have maximized our efficiencies, increased our skill-levels and reduced our costs significantly,” Outgoing CEO, Dave Pflieger said.
By the end of 2013, Airpacific will have retired its existing fleet of Boeing 747s, repainted and upgraded all its Boeing 737s, rolled out uniforms, introduced a number of new customer service enhancements to reflect and elevate the new brand of Fiji Airways which will launch in June.